Computer shut down during Processing step - help needed
Page 1 of 1
Computer shut down during Processing step - help needed
Hi Marc and Zooscan users!
I have recently installed a Zooscan machine in my lab in Australia. The software is running on a brand new Intel Xeon, 2.4 GHz, 4Gb RAM, 64-bit Windows7 computer.
I have followed all the steps indicated in the manual and the installation of the software was successful - I am able to scan samples but when I launch the batch processing mode, the computer unexpectedly shuts down after a few minutes and the processing is interrupted.
Have any of you experienced a similar problem before?
I have checked my computer's settings: the screen saver and sleep mode are turned OFF, so this shouldn't happen. I have also checked the .log file in my data folder, which does not end with an error message, so I am guessing that this problem is not related to an error in the software? Another option would be that this is related to memory..? I have followed instructions in the manual and set up the memory limit at 3000. Should it work better if I reduce this? (I cannot seem to install JRockIt as it is a 32-bit application?)
Any help or advice is welcome!
Thank you.
Regards,
Fabrice
I have recently installed a Zooscan machine in my lab in Australia. The software is running on a brand new Intel Xeon, 2.4 GHz, 4Gb RAM, 64-bit Windows7 computer.
I have followed all the steps indicated in the manual and the installation of the software was successful - I am able to scan samples but when I launch the batch processing mode, the computer unexpectedly shuts down after a few minutes and the processing is interrupted.
Have any of you experienced a similar problem before?
I have checked my computer's settings: the screen saver and sleep mode are turned OFF, so this shouldn't happen. I have also checked the .log file in my data folder, which does not end with an error message, so I am guessing that this problem is not related to an error in the software? Another option would be that this is related to memory..? I have followed instructions in the manual and set up the memory limit at 3000. Should it work better if I reduce this? (I cannot seem to install JRockIt as it is a 32-bit application?)
Any help or advice is welcome!
Thank you.
Regards,
Fabrice
fjaine- Posts : 1
Join date : 2011-11-17
Similar topics
» Odd mask files after processing
» Error when processing in batch mode
» About re-processing images acquired with old versions
» Scan now, process later and >25% black error
» Error message during single image processing
» Error when processing in batch mode
» About re-processing images acquired with old versions
» Scan now, process later and >25% black error
» Error message during single image processing
Page 1 of 1
Permissions in this forum:
You cannot reply to topics in this forum